Southern Chery Morphett Vale is committed to safeguarding the privacy of individuals. This Privacy Policy sets out how Southern Chery Morphett Vale manages personal information. It is structured as follows:

1. Personal information Southern Chery Morphett Vale collects
2. Use and disclosure of personal information
3. Automated decision making
4. Cookies
5. Links to other websites
6. Marketing
7. Overseas transfers
8. Access and correction
9. Contacting Southern Chery Morphett Vale and complaints
10. Changes to Privacy Policy

1. Personal information Southern Chery Morphett Vale collects

The main types of personal information Southern Chery Morphett Vale collects and holds are:

• contact and identification information for individuals seeking to buy or sell vehicles with Southern Chery Morphett Vale such as name, date of birth, contact number(s), email address(es), residential and/or business address(es), demographic information (such as postcode, age, gender) and driver's licence details;
• vehicle and servicing details for Southern Chery Morphett Vale's customers including vehicle registration, vehicle purchase details, service appointment bookings;
• finance details for Southern Chery Morphett Vale's customers seeking finance such as financial, insurance or credit information, marital status, employment details and history;
• contact details for individuals working for Southern Chery Morphett Vale's business partners and suppliers;
• information provided by an individual as part of a recruitment process such as name, contact details, prior employment history, qualifications, referee details and, if applicable, details for background checks; and
• other information provided by individuals while interacting with Southern Chery Morphett Vale.

Southern Chery Morphett Vale collects personal information in the course of running its business in a range of different ways, typically through:

• interactions with individuals (e.g. through any records Southern Chery Morphett Vale keeps of telephone calls, or emails received, or messages sent to Southern Chery Morphett Vale or posted on Southern Chery Morphett Vale's pages on social media);
• Southern Chery Morphett Vale's website;
• use of social media;
• employment applications;
• third party service providers; and
• provision of customer service and support.

Where practicable, Southern Chery Morphett Vale collects personal information in connection with running its business directly from the individual concerned. On occasion Southern Chery Morphett Vale may collect personal information from someone else such as when speaking to a referee for a job applicant or doing screening for onboarding a new supplier or customer.

2. Use and disclosure of personal information

Southern Chery Morphett Vale stores personal information in electronic and paper form.

Southern Chery Morphett Vale uses and discloses personal information as follows:

• to source vehicles and sell them to Southern Chery Morphett Vale's customers and to provide other related services to customers such as vehicle servicing and assist with arranging financing to purchase a vehicle;
• to manage arrangements with Southern Chery Morphett Vale's customers and prospective customers;
• to obtain products, services or information from Southern Chery Morphett Vale's suppliers;
• to assess what vehicles a person may be interested in purchasing (e.g., based on the person's interests and other information Southern Chery Morphett Vale knows about them);
• to operate and manage Southern Chery Morphett Vale's website, social media and other communications and media channels;
• subject to applicable laws, to conduct marketing;
• for processing and assessing employment applications; and
• for such other purposes authorised or required by law.

It may be necessary to share personal information with organisations that provide products or services to Southern Chery Morphett Vale. For example, Southern Chery Morphett Vale may use third party service providers for the organisation of customer care, implementation of promotions, development of offers, communication and contact with customers, organization of events and for the purpose of obtaining advice and managing its affairs. Southern Chery Morphett Vale also uses third party service providers for credit card processing/payment and for IT services (hosting services, database maintenance, etc.).

3. Automated decision making

Southern Chery Morphett Vale uses computer programs to make decisions affecting a person's interests to offer products or services that could be of interest. This is typically done via AI Agents within website chat or SMS. The sorts of personal information Southern Chery Morphett Vale uses in the operation of the computer program is browsing history on Southern Chery Morphett Vale's websites, name, contact information, and other information you may input into Southern Chery Morphett Vale's websites. The level of human oversight Southern Chery Morphett Vale provides over these decisions is limited — responses and recommendations may be generated automatically, with human review available where a person requests it or where required for follow-up by Southern Chery Morphett Vale's staff.

4. Cookies

Southern Chery Morphett Vale uses cookies on its website. Cookies are small text files that are stored by the website user's browser when they visit a website. This identifies the browser used and can be recognised by Southern Chery Morphett Vale's web server. Southern Chery Morphett Vale may use cookies to associate a user with social media platforms and, if the user so chooses, enable interaction between the user's activities on Southern Chery Morphett Vale's platforms and those social media platforms. Southern Chery Morphett Vale's website also uses cookies to analyse website traffic and help provide a better website visitor experience. Website users can make certain choices about the use of cookies through their browser settings. However, if the user disables certain cookies, this may prevent the user from taking full advantage of Southern Chery Morphett Vale's website.

5. Links to other websites

Southern Chery Morphett Vale's website may contain links to third party websites. Southern Chery Morphett Vale does not control or otherwise determine the privacy practices of these third party sites. To find out about their privacy practices, you should check their websites for their privacy policy, or otherwise ask them about their privacy practices.

6. Marketing

If you have received a direct marketing communication from Southern Chery Morphett Vale and do not wish to receive these communications from Southern Chery Morphett Vale in the future, just use the “unsubscribe” function in the email or SMS, or tick the opt out box on postal communications and return the mailed item to Southern Chery Morphett Vale.

7. Overseas transfers

Southern Chery Morphett Vale's website/s are hosted in Australia. On occasion, a third party service provider Southern Chery Morphett Vale engages or that Southern Chery Morphett Vale is instructed to provide information to may be outside of Australia however, the location of the third party would depend on the specific situation.

8. Access and correction

An individual may request access to or correction of any of the personal information Southern Chery Morphett Vale holds about them by contacting Southern Chery Morphett Vale during business hours on 08 8172 6400 or via the contact page.

Southern Chery Morphett Vale may require an individual making a request to verify their identity before processing their request.

Southern Chery Morphett Vale will aim to respond to all requests promptly and within 30 days.

Southern Chery Morphett Vale may refuse a request where permitted or required by law. Southern Chery Morphett Vale will comply with any regulatory requirement to give reasons for its decision.

9. Contacting Southern Chery Morphett Vale and complaints

If you have any queries, concerns or complaints about how Southern Chery Morphett Vale handles your personal information please contact Southern Chery Morphett Vale during business hours on 08 8172 6400 or via the contact page. Southern Chery Morphett Vale may require an individual making a request to verify their identity before processing their request.

Please provide sufficient details so that Southern Chery Morphett Vale can understand the nature of your concern. In most cases, Southern Chery Morphett Vale will ask that you put your request in writing.

Southern Chery Morphett Vale takes all complaints seriously and will use reasonable endeavours to investigate and respond to a complaint in writing within 30 days of receiving the written complaint. If you remain unsatisfied by Southern Chery Morphett Vale's response to your complaint, you may be entitled to refer your complaint to the Office of the Australian Information Commissioner.

• Phone: 08 8172 6400
• Mailing Address: 147 Main South Road, Morphett Vale, SA, 5162

10. Changes to Privacy Policy

Southern Chery Morphett Vale may make changes to this Privacy Policy by posting the revised policy on its website. Please check back from time to time to review this Privacy Policy.